How Do I Cancel My SASSA Grant Online – Step-by-Step Guide

The Social Relief of Distress (SRD) grant assists distressed persons financially, and this aid is given by SASSA. 

For whatever reason, you may wish to withdraw from your SASSA grant, such as getting a job or no longer meeting the qualifications set. 

If your goal is to cancel your 350 or 370 SASSA grant, this article will show you step by step how to do so. In addition, our team will share SASSA updates for 2025 and advise to guarantee trouble-free cancellation.

SASSA Status Check

Before cancelling your SASSA grant, it is important to conduct a SASSA status check. This will help you confirm what grant you currently have as well as if the application is currently active.

Knowing your status may uncover some problems, such as pending approvals or declines that may obstruct the cancellation of the grant. 

For SASSA Status Check, the following are the methods:

Using the website: Navigate to the official website of SASSA and SRD Status Check. Type in your ID number and registered cell number, then retrieve your status. 

Using WhatsApp: Message SASSA’s official number and say Status, then include your identification number. 

Using USSD Code: On your phone, dial 1347737# and follow the instructions. 

Now that your status has been confirmed, you may proceed with cancellation if it is required.

Reasons to Cancel Your SASSA Grant Application

We cover 4 reasons why you need to cancel your SASSA SRD application, and if you have any of these reasons, then you can proceed with canceling the application. Withdrawing due to employment is one of the more common cases:

• Employment has been attained and therefore makes you ineligible.
• Finances have seen an increase.
• The application was submitted by accident, and withdrawal is sought.
• The application is to be filed again with the proper information.

Regardless of the reason, withdrawing from your grant is a simple process that can be done online.

How to Cancel Your SASSA Grant Online

Canceling your SASSA grant online is a straightforward process. Just be sure to follow these steps, and your application will be successfully canceled. 

Go To The SASSA Site 

First, go to the SASSA site, www.sassa.gov.za. This is the only portal where you can securely and safely cancel your SASSA grant application. 

Log Into Your Account 

If you have an account already set up, use your ID number and password to obtain access. If you do not have an account, then you have to create by providing your ID number and phone number. 

Locate the SRD Grant Section 

Once you have logged in, you need to look for the section in the SRD grant titled manage application. You need to find this portion of your account because it is where you will be able to cancel your application. 

Confirm Application Cancellation 

After clicking Cancel Application, make sure you confirm the cancellation in the following move to confirm this is your decision. 

Remember that if you do choose to go through with this process, you will not be able to revoke it.  

Finalizing the Cancellation Process 

You will receive a text or email confirming that your cancellation request has been received.

Different Methods to Cancel Your SASSA Grant 

In case you are having trouble canceling your SASSA SRD application online, here are a few methods you can try:

1. Cancellation via WhatsApp

• Simply send a message saying Cancel to the SASSA official WhatsApp number (082 046 8553).
• Make sure you provide them with your ID and mobile number.
• Then, follow the steps that will be sent to you to confirm your cancellation.

2. SASSA Call Center Cancellation

• Dial this SASSA free-of-charge number: 0800 60 10 11.
• Talk to a deputy and let them know you want to cancel your account.
• You have to provide your details to verify your identity.

3. Go To Your Local SASSA Office

If you’d prefer to cancel in person and are having issues with the online cancellation, go to the nearest SASSA branch to cancel the SRD application in person. Make sure you bring your ID and registered phone number.

How to Cancel Your 350 SASSA Grant

The R350 SASSA SRD grant is the most popular and commonly canceled grant. To cancel your 350 SASSA Grant, follow these steps:

• Log in to the SASSA SRD portal.
• Follow the cancellation steps mentioned above.
• Confirm your request to stop receiving payments.

How to Cancel Your 370 SASSA Grant

Some beneficiaries wish to cancel their SRD grant since the amount was raised to R370 starting in the year 2025. You can follow the same steps outlined previously: 

• Go to the SASSA site.

• Type in your ID, along with the phone number linked to your account. 

• Confirm the cancellation request through a One Time Password.

New Updates Implemented in 2025

In an attempt to minimize the risk of fraud, SASSA has made policy changes for 2025 that are intended to streamline the SRD grant procedures. These changes might affect how you cancel your grant:

Biometric Verification

All actions linked to the grant, including cancellations, involve biometric verification to eliminate fraud. Before grant cancellation, you may be required to perform a facial recognition match.

Postbank Mzansi Debit Card

The SASSA Postbank Mzansi Debit Card has replaced the old SASSA cards and gives added features to consumers who use this card.

If you are using this card, remember to update your banking information before the grant cancellation.

Conclusion

Withdrawing your SASSA grant is an easy online activity that you can do in a couple of minutes. 

You can follow the same process whether you want to cancel the R350 or R370 grant. Keeping abreast of new developments for 2025 is critical now more than ever because there is so much happening regarding the SRD grant. 

Do not wait to reach out to SASSA directly if you have any questions or run into problems; they are there to help.

Use this manual to cancel your SASSA grant and ensure your financial records are updated as required.